Complimentary Overnight Shipping Across Canada
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We charges applicable state, local, and county taxes on online transactions. Your on-screen total reflects the estimated tax. The actual sales tax will be calculated when your order is shipped and may vary from the estimated tax.
We accept payment by VISA, MASTERCARD, AMEX and Klarna. All your purchases and transactions are secure by encryptions.
We will contact you to pick up your TUDOR timepieces at TUDOR Boutique GWC. For your appointment, please bring:
The “Boutique Pick-Up” option is available as a delivery option at the checkout.
Unfortunately, TUDOR Boutique GWC does not deliver orders to P.O. Boxes. Signature is required for all delivery.
Each item is carefully inspected by TUDOR Boutique GWC and shipped from Vancouver, Canada.
TUDOR Boutique GWC offers shipping to Canada, except for the province of Quebec, and the United States—except for P.O. Boxes.
TUDOR Boutique GWC provides complimentary Priority Overnight delivery across North America for all online orders.
All orders will be shipped via FedEx Priority Overnight Delivery.
After placing your order online at TUDOR Boutique GWC, you will receive an email confirmation within 24 hours.
DELIVERY
Your order will be shipped within 48 hours of confirmation via Priority Overnight Delivery.
Once shipped, a shipping confirmation email containing your tracking number will be sent. Your timepiece will arrive on the next business day after you receive the shipping confirmation.
Please note:
A product purchased from TUDOR Boutique GWC online can only be exchanged for another product or store credit within 15 days from the date of purchase. The exchanged product must be unused and returned in brand-new condition.
If a link adjustment is performed, or the protective stickers are removed, the product will be considered a final sale and will not be eligible for return or exchange.
To complete the exchange, please email tudor.alberni@globalwatchco.com or call +1 (604) 288-8091 stating the reasons for the exchange.
The original purchase receipt must be presented for authorization of exchange.
You are also welcome to process your exchange by visiting TUDOR Boutique GWC in Vancouver.
Please book an appointment here.
No refund is available for all online sales at TUDOR Boutique GWC.
Through TUDOR Boutique GWC, you can access a worldwide network of TUDOR-trained watchmakers. We rigorously follow the TUDOR Service Procedure and ensure it meets all specifications and brand standards.
Each service is handled and delivered with the utmost care, attention and professionalism. Learn more about our service.
Please for book an appointment service.
TUDOR offers a five-year international warranty with every Boutique and online purchase. A warranty card will be enclosed with your timepiece upon purchase.
Every TUDOR watch has its own serial number engraved on the case back. The serial number matches with your watch’s warranty card.
TUDOR Boutique GWC does not provide any authentication service.
As an Official TUDOR retailer, all watches purchased from TUDOR GWC are authentic.
All orders come with your TUDOR timepiece, TUDOR Watch Box, TUDOR User Manual, and TUDOR Guarantee Booklet and Guarantee Card.
You may measure your bracelet size by printing the TUDOR Bracelet Sizing Guide.
TUDOR Boutique Exclusive watches are available only at selected TUDOR Boutiques.
A selection of TUDOR timepieces is available online. Please contact us to check availability or reserve.
