Taxes are charged based on which province you ship your order to.
Taxes are charged based on which province you ship your order to.
We accept payment by VISA, MASTER CARD, AMEX and Klarna. All your purchases and transactions are secure by encryptions.
Through TUDOR BOUTIQUE GWC, you can access a worldwide network of TUDOR-trained watchmakers. We rigorously follow the TUDOR Service Procedure and ensure it meets all specifications and brand standards. Each service is handled and delivered with the utmost care, attention and professionalism.
TUDOR BOUTIQUE GWC offers a five-year international guarantee with every boutique and online purchase. A Guarantee card will be enclosed with your timepiece upon purchase.
A product purchased from TUDOR Boutique GWC online can only be exchanged for another product or store credit within 15 days from the date of purchase. The exchanged product must be unused and returned in brand-new condition.
If a link adjustment is performed, or the protective stickers are removed, the product will be considered a final sale and will not be eligible for return or exchange.
To complete the exchange, please email tudor.alberni@globalwatchco.com or call +1 (604) 288-8091 stating the reasons for the exchange. The original purchase receipt must be presented for authorization of exchange. You are also welcome to process your exchange by visiting TUDOR Boutique GWC in Vancouver.
Book an appointment here. No refund is available for all online sales at TUDOR Boutique GWC.
Unfortunately, TUDOR BOUTIQUE GWC does not deliver orders to P.O. Boxes. Signature is required for all delivery.
To pick up your order at TUDOR BOUTIQUE GWC, you must book an appointment before your visit. After booking an appointment, please bring:
The “Boutique Pick-Up” option is available as a delivery option at the checkout.
Each item is carefully inspected by TUDOR BOUTIQUE GWC and shipped from Vancouver, Canada.
TUDOR BOUTIQUE GWC offers shipping to Canada and U.S.— except for P.O. Boxes.
TUDOR BOUTIQUE GWC provides complimentary Priority Overnight delivery across Canada for all online orders. Your timepiece will be delivered on the next business day after you have received your shipping confirmation email.
All orders will be shipped via FedEx Priority Overnight Delivery.
After placing a completed order online at TUDOR BOUTIQUE GWC, you will receive an email confirmation within 24 hours .
Your order will be shipped within 48 hours upon order confirmation with Priority Overnight Delivery.
When your order is shipped, a shipping confirmation including your tracking number will be sent to your email. Your timepiece will be delivered on the next business day after you have received your shipping confirmation email.
Please book an appointment to pick up your order with the link provided in your order confirmation e-mail.
If you require more assistance regarding order confirmation and shipment, please contact TUDOR BOUTIQUE GWC.
Every TUDOR watch has its own serial number engraved on the case back. The serial number should match with your watch’s guarantee card.
TUDOR BOUTIQUE GWC does not provide any authentication service. TUDOR watches should be purchased from Official TUDOR Retailers.
As an Official TUDOR retailer, all watches purchased from TUDOR GWC are authentic. The Official TUDOR Plaque displayed on the retailer’s website establishes authenticity.
All orders come with your TUDOR timepiece, TUDOR Watch Box, TUDOR User Manual, and TUDOR Guarantee Booklet and Guarantee Card..
You may measure your bracelet size by printing the TUDOR Bracelet Sizing Guide
TUDOR Boutique Exclusive watches are available only at selected TUDOR Boutiques.
A selection of TUDOR timepieces is available online. Please contact us to check availability or reserve.
